Faq
FAQ — England Football Shirt (Retro & Vintage England Kits)
What products do you sell? (retro football shirts, vintage England kits)
We specialise in retro football shirts UK and vintage England football kits, including officially classic jerseys, limited-run reissues and carefully sourced vintage pieces. Browse our collections: Vintage Football Shirts and Best Sellers.
Are your retro England football shirts authentic ?
Yes — we prioritise authenticity. Where possible we sell officially licensed kits and source vintage originals from reputable suppliers. Every product page states whether an item is collectible vintage. If you need verification, contact us at info@england-football-shirt.com.
Where do you ship to?
We ship across the United Kingdom and to most countries in Europe. For full details and shipping restrictions see our Shipping & Delivery page.
What are the delivery times for retro football shirts to the UK and Europe?
Typical delivery windows (estimates): UK: 7–15 business days; Europe: 7–21 business days. Delivery may vary by destination, chosen service level and stock availability — see Shipping & Delivery for current estimates and tracking details.
How much does shipping cost for vintage football shirts?
Shipping costs is free shipping Shipping & Delivery for examples and international options.
Will I pay customs charges or import VAT when ordering to Europe?
Customs, import VAT or duties may apply for shipments crossing borders. Customers are generally responsible for these charges. We provide customs documentation, but local authorities determine fees. See our Shipping & Delivery page for guidance on duties and VAT.
How can I track my order for retro soccer jerseys?
After dispatch you will receive a tracking number via email. Use that number with the carrier to monitor delivery. If you haven’t received tracking info within 48 hours of dispatch, please contact us or email info@england-football-shirt.com.
What is your Return & Refund policy for vintage football shirts?
We offer a 14-day return period in line with UK & EU consumer rights. Items must be returned unworn, unwashed and with original tags/packaging. Customized or personalized shirts are non-returnable unless faulty. Full details on returns, refunds and exceptions are available on our Return & Refund Policy.
Can I exchange a vintage shirt for a different size?
We do not offer automatic exchanges. To change size, please return the original item (see our Return & Refund Policy) and place a new order. For assistance with sizing before you buy, contact customer support.
What if my shirt arrives faulty, damaged or incorrect?
If your order is faulty, damaged in transit or the wrong item, contact us within 7 days of delivery with photos and your order number. We will arrange a replacement, refund or provide a prepaid return label where appropriate — see Return & Refund Policy for details.
How do I cancel or change my order?
If you need to cancel or change your order, contact us as soon as possible via Contact Us or info@england-football-shirt.com. We will try to accommodate requests before your order is dispatched. Once an item has shipped, please follow the return process in the Return & Refund Policy.
What payment methods do you accept?
We accept major payment methods shown at checkout, typically including major credit/debit cards and PayPal. All payments are processed securely; see our Privacy Policy for information on how we handle payment data.
How do I choose the correct size for vintage England football shirts?
Vintage sizing can differ from modern fits. We recommend checking each product's size notes on the product page and consulting our size guide where available. If you're unsure, measure a similar shirt that fits you well and compare measurements, or contact us for personalized advice.
How should I wash and care for my retro football shirt?
To preserve colours, badges and fabric:
- Turn the shirt inside out before washing.
- Machine wash on a gentle cycle at low temperatures (check the garment label).
- Avoid tumble drying and high heat ironing directly over badges or printed logos.
- For collectible/vintage items, consider hand washing or professional textile conservation advice.
How can I spot a fake or counterfeit retro football shirt?
Common authenticity checks:
- Check official tags, manufacturer labels and serial numbers where present.
- Inspect stitching quality, fabric weight and badge/logo placement.
- Compare product photos to trusted references — licensed reissues usually have consistent branding.
- If a deal looks too good to be true, ask for provenance or contact us for verification.
Do you offer wholesale or bulk orders for retro football shirts?
Yes — for bulk, team orders or wholesale enquiries, please email info@england-football-shirt.com or use our Contact form. Include your requirements (quantities, sizes, delivery address) for a prompt quote.
How do pre-orders, backorders and restocks work?
For items marked Pre-order or Back in soon, the product page will show estimated ship dates. Place a pre-order to reserve stock; we will charge and ship when the product is available. For restock alerts, sign up on the product page or follow our social channels for announcements.
How can I contact England Football Shirt customer service?
For all enquiries please use:

